Why is the City moving to monthly billing?

With improvements in technology, most water providers have implemented the move to monthly billing as a best practice. Cotati has been investing in such technology to assist with leak detection and is now able to better account for consumption for billing on a more regular basis. 

As a best practice water providers, like the City of Cotati, believe that monthly billing offers customers smaller, more manageable payments and better aligns with other monthly expenses, making it easier for for most to manage household budgets. 

A monthly bill is also a better tool to assist in understanding consumption habits, because it provides more timely information about water use and more frequent opportunities to identify and repair leaks that might otherwise go undetected.

Show All Answers

1. What are the benefits of Monthly billing?
2. How will customers know about this change?
3. What can I do if I need financial assistance during this transition?
4. Why is the City moving to monthly billing?
5. Can I still manage my account online?
6. What changes to the bill should I expect?